Shipping & Delivery Policy
Shipping & Delivery Policy
Faded Empire Clothing
Thank you for visiting Faded Empire Clothing. We are committed to providing you with a seamless shopping experience, including reliable shipping and delivery services. Please read our Shipping & Delivery Policy carefully to understand how we process and deliver your orders.
1. Order Processing Time
- Orders are typically processed within 1-3 business days from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Carriers
- We partner with trusted carriers such as USPS, FedEx, DHL, or local couriers to deliver your orders.
- Shipping options and carriers may vary depending on your location and the shipping method selected at checkout.
3. Shipping Rates & Estimated Delivery Times
- Shipping costs are calculated based on your delivery address, weight, and chosen shipping method.
- Estimated delivery times are as follows (may vary depending on location):
- Domestic (within the country): 3-7 business days
- International: 7-21 business days
4. International Shipping & Customs
- Customers outside of our primary country may be responsible for customs duties, taxes, or other import fees.
- Faded Empire Clothing is not responsible for delays caused by customs processing.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can monitor your shipment’s progress through the carrier’s tracking system.
6. Delivery Issues & Lost Packages
- If your package is delayed or lost, please contact us at support@fadedempireclothing.com] with your order number.
- We will work with the carrier to investigate and resolve the issue as quickly as possible.
7. Incorrect or Damaged Items
- If you receive an incorrect or damaged item, please contact us within 7 days of receipt with photos of the item.
- We will arrange for a replacement or refund accordingly.
8. Shipping Restrictions
- We currently do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations.
- Please verify your shipping address during checkout to ensure accurate delivery.
9. Changes to Shipping Policy
- Faded Empire Clothing reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.